Terms of Use. 

 

 

1. INTRODUCTION

Your use of Concierge Companions and the Concierge Companions website is subject to the following terms and conditions and all applicable law. By accepting and browsing the Concierge Companions website, you accept, without limitation or qualification, these terms and conditions. You should assume that everything you see or read on Concierge Companions website is copyrighted unless otherwise noted and may not be used except as provided in these terms and conditions. Please read this terms of use policy carefully and check back periodically as we update it from time to time.

 

2. COPYRIGHT

All rights reserved. No portion of Concierge Companions website may be reproduced in any form, in whole or in part, without the prior written consent of PCS. We may, in our sole discretion, decide to terminate a user’s rights to use or access Concierge Companions website at any time if we believe that an alleged infringement has occurred.

 

3. PRICING AND PAYMENT METHODS

All prices for products or services provided on the Concierge Companions website are stated in US Dollars. Prices for all products and services are posted on the Concierge Companion website and are subject to change at any time without notice. We accept checks, credit cards and PayPal.

 

4. PAYMENT TERMS

Concierge Companions will submit an invoice detailing your services and expenses for payment. Payment is due upon completion of services and will be charged at that time. If invoices are outstanding beyond 7 days, client authorizes Concierge Companions to apply any outstanding balance to the client credit card, as pre-authorized by the client.

Preferred Method of Payment Concierge Companions accepts checks and credit cards for payment. A valid credit card number must be provided below even if your preferred method of payment will be by check Credit Card Authorization -By giving your electronic signature, client authorizes their credit card company to accept the charges in lieu of an imprinted sales draft.

 

5. EXPENSES

All out of pocket expenses are additional costs to the hourly rate posted on the Concierge Companions website. They include, but are not limited to, purchases of merchandise and/or services of third party vendors made on the client’s behalf as previously authorized by the client. Such authorization may be either orally or in writing. Concierge Companions shall not purchase any item on behalf of the client from a third party unless first authorized to do so by the client.

When possible Concierge Companions will use the client’s credit card to make such purchases directly. Otherwise, these expenses will be added to your invoice. If these expenses are added to your invoice (i.e. not made directly with the client’s credit card), Concierge Companions reserves the right to charge a convenience fee of up to 3% if the client chooses to pay the expense portion of the Concierge Companions invoice by credit card. No convenience fee shall be added if the client pays the expense portion of the invoice by check.

 

6. CANCELLATIONS & REFUNDS

If it is necessary to cancel a scheduled service, Concierge Companions a 24 hour notice. Failure to provide notice will result in a charge of twenty five dollars ($25).

 

7. THIRD PARTY VENDORS & SERVICES

If Concierge Companions contracts with or utilizes a third party vendor or service provider to perform requested services on behalf of the client (i.e. household contractors, dry cleaning, car detailing, handypersons, etc.), the client acknowledges and agrees that Concierge Companions shall not be responsible for any damages of any nature whatsoever caused by the third party vendor and the client shall look directly to that third party vendor in case of any client loss or damages. If Concierge Companions has referred the client to an outside vendor for merchandise or services but has not itself ordered any goods or services from the vendor on the client’s behalf, it is the client’s responsibility to confirm with such outside vendors or service providers that any desired order has been placed and accepted. Concierge Companions does not guarantee services provided by third party vendors or subcontractors.

 

8. LIMITATION OF LIABILITY

In no event will Concierge Companions nor any of Concierge Companions' Directors, Officers, Employees, or Agents, including its affiliates and licensors, be liable to the client for any direct, indirect, consequential, exemplary, incidental, special or punitive damages, or for lost profits or revenues, regardless of whether Concierge Companions has been advised of or could have foreseen the possibility of such damages arising out of or in connection with the access, use, inability to use or performance of any of its services or the services as described on the Concierge Companions, or any other matter relating to Concierge Companions or the Concierge Companions website. THIS LIMITATION OF LIABILITY IS EXPRESSLY INTENDED TO APPLY TO ALL TYPES OF DAMAGES INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF BUSINESS INFORMATION, BUSINESS INTERRUPTION, ANY LOSS, CONCIERGE COMPANIONS NEGLIGENCE OR OTHERWISE, TO THE FULL EXTENT SUCH DAMAGES CAN BE DISCLAIMED BY LAW.

 

9. WARRANTIES

Concierge Companions warrants to you that Concierge Companions shall use all of its reasonable endeavors to provide the services using reasonable care and skill and, as far as reasonably possible, in accordance with your requests and instructions from time to time. Where Concierge Companions provides you with goods or services supplied by a third party, Concierge Companions does not give any warranty, guarantee, representation or other terms as to the quality, merchantability, fitness for a particular use or otherwise of the goods or services and you shall be required to seek compensation for any loss or damage suffered from such third party directly. Concierge Companions does not and will not provide any representations or recommendations in relation to any of the information and suggestions comprised within the services and you are deemed to be responsible for, and shall use your own skill and judgment as to the quality, value and suitability of any such information and suggestions and in relation to deciding whether to enter into any contract with any third party for the supply of services or sale of goods. Notwithstanding the above, Concierge Companions maximum liability to you for breach of any of its obligations hereunder shall be limited to the value of the charge (provided that the charge has at such time been paid in full). In no event shall the total aggregate liability for Concierge Companions exceed the amounts paid by you for the products or services.

 

10. FORCE MAJEURE

Concierge Companions shall not be liable for any delay or failure to perform any services if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and Concierge Companions shall be entitled to a reasonable extension of its obligations.

 

11. GOVERNING LAW & ATTORNEY FEES

The laws of the State of Florida shall apply in any legal issue and the agreed upon venue between the parties for any legal proceeding is Palm Beach County, Florida.  In the event of any litigation or judicial action arising out of or related to these services, the prevailing party shall be entitled to recover all costs and expenses of such litigation or judicial action including, but not limited to, reasonable attorneys’ and paralegals’ fees from the nonprevailing party.

 

12. CHANGES TO OUR POLICY

Concierge Companions will from time to time make changes to our terms of use policy as circumstances require. Changes will be effective when they have been posted on the Concierge Companions website. By giving your electronic signature on the credit card authorization form the client accepts this Concierge Companions Terms of Use Policy: